Legal

Privacy Policy

Who We Are

We are FRESH FX DESIGN CO., based in Ontario, Canada. Our website address is: freshfx.co

FRESH FX DESIGN CO. offers creative and digital media services including graphic design, photography, drone footage, AI-generated artwork and videos, social media content creation, and AI-powered real estate marketing content for brokers, developers, builders, and other businesses.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor's IP address and browser user agent string to help with spam detection and website security.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at: Automattic Privacy Policy

After approval of your comment, your profile picture may become publicly visible alongside your comment.

Media & Uploaded Content

If you upload images, videos, design files, branding assets, or other media to our website or submit them for creative projects, you should avoid uploading files that contain embedded location data (EXIF GPS) or sensitive metadata.

FRESH FX DESIGN CO. may use uploaded media, reference materials, prompts, sketches, or descriptions solely for the purpose of creating requested services, including AI-generated visuals, animations, video content, design concepts, and marketing materials.

We do not claim ownership of client-provided content unless otherwise agreed in writing.

AI-Generated Content

Some of the services offered by FRESH FX DESIGN CO. involve the use of artificial intelligence tools and software to generate or enhance images, videos, graphics, animations, written content, and marketing materials.

By submitting content, prompts, reference images, or project instructions to us, you acknowledge that:

  • AI tools may be used as part of the creative workflow.
  • Generated outputs may contain stylistic similarities to publicly available or AI-trained content.
  • Final creative outputs may be edited, refined, or combined with traditional design techniques.
  • Clients are responsible for ensuring they have the legal rights to any materials they provide.

We take reasonable steps to protect client confidentiality and project materials; however, certain third-party AI platforms or software used in production may process submitted content in accordance with their own privacy policies and terms of service.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience and allow you to avoid re-entering your details for future comments. These cookies may remain active for up to one year.

If you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, additional cookies may be used to save your login information and screen preferences. Login cookies may last for two days, while screen option cookies may remain for up to one year. Selecting "Remember Me" may keep your login active for two weeks. Logging out will remove login cookies.

If you edit or publish content on the website, an additional cookie may be saved in your browser. This cookie contains no personal data and expires after one day.

Embedded Content From Other Websites

Articles, portfolio pages, or other sections of this website may include embedded content such as videos, images, social media feeds, maps, or articles from third-party websites.

Embedded content from other websites behaves the same way as if you visited those websites directly. These websites may collect data about you, use cookies, implement third-party tracking, and monitor your interaction with their embedded content.

Who We Share Your Data With

We do not sell your personal information.

Information may be shared with trusted third-party services that help operate our website, process inquiries, provide analytics, host media, deliver cloud storage, or support creative and AI-based production workflows.

If you request a password reset, your IP address may be included in the reset email for security purposes.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically.

For users who register on our website (if applicable), we store the personal information provided in their user profile. Users may view, edit, or delete their personal information at any time, except for usernames. Website administrators may also access and edit that information.

Project files, uploaded media, creative assets, and AI-generated content may be retained for operational, archival, backup, portfolio, or client support purposes unless otherwise requested in writing.

What Rights You Have Over Your Data

If you have an account on this site, submitted project materials, or left comments, you may request:

  • A copy of the personal data we hold about you
  • Corrections to inaccurate information
  • Deletion of your personal data, where legally permitted

This does not include data we are required to retain for administrative, legal, contractual, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Some project data, uploaded content, or AI processing requests may be securely processed through third-party cloud platforms, editing software, or AI service providers located in different jurisdictions.

Contact Us

For questions regarding this Privacy Policy or your data, please contact:

FRESH FX DESIGN CO.
Ontario, Canada
Website: freshfx.co